Frequently Asked Questions
1. How do I know that my Sketch-A-Light won’t be damaged in the mail?
Sketch-A-Light is shipped in a form-fitting, padded box that’s extremely protective. It’s shock absorbent and prevents your Sketch-A-Light from rattling around. So your Sketch-A-Light will arrive in mint condition, with no chips, cracks or water damage. If for any reason your Sketch-A-Light is damaged, we will either ship you a replacement or provide you a full refund, no questions asked.
2. How does the board glow like that?
Sketch-A-Light is made with a Proprietary LED Lite Technology that enables this unique feature.
3. Will the LED Pen work on any paper?
No, The LED Pen only works on the Sketch-A-Light drawing tablet.
4. Does Sketch-A-Light come with any drawing stencils?
Yes. Each Sketch-A-Light comes with one stencil and an optional picture stencil.
5. Can I replace the battery of the LED Pen?
Yes, you can replace the battery however it’s recommended only an adult should replace the battery.
6. Is Sketch-A-Light built strong?
Yes.The drawing tablet is bend resistant and endlessly reusable if properly stored.
7. How much does Sketch-A-Light weigh?
Sketch-A-Light weights 11 ounces or 312 grams.
8. How tall is each Sketch-A-Light?
The product dimensions is 8.3 X 8.5 Inches or 21 X 21.7 cm
9. How long does shipping take?
Our warehouses works diligently to fulfill orders within 24-48 hours. Our partner carriers ship and deliver within 5 business days up to a maximum of 15 business days depending on the country location.
10. Does my order come with a tracking number?
Yes, all orders are shipped with a tracking number.